Can I communicate outside of the OnceWed messaging portal?
It's important you communicate only via the OnceWed messaging system, so we can monitor for suspicious activity.
We cannot monitor direct emails you send or receive. If we detect suspicious behaviour, we'll suspend the user, post a message to your conversation and close it in an effort to keep you safe.
To benefit from these safety features, avoid sending direct emails and conduct all conversations through your OnceWed dashboard instead.
If you are sending additional photos you can upload them directly to your conversation on OnceWed using the camera icon.