OnceWed  Knowledge
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Invoicing, Payments, & Refunds

We'll walk you through everything you need to know about transacting on OnceWed.

  • Can I make an offer?
  • Can I make payments on a dress?
  • Do I have to pay first to list my dress?
  • How are buyers protected during a transaction?
  • How are sellers protected?
  • How do I create a PayPal invoice to get paid by my buyer?
  • How do I get a refund and/or return a dress?
  • How much commission do you earn once my dress sells?
  • I received the dress and it is not as described. Help.
  • What do I do when the PayPal invoice fails?
  • What does it cost to list a wedding dress?
  • What safe payment methods are recommended?
  • What's your return policy?
  • Why is PayPal holding my payment?

Categories

  • About Us
  • Buying
  • Communicating
  • Invoicing, Payments, & Refunds
  • Managing a Listing
  • My Account
  • Purchase Protection & Safety
  • Selling
  • Shipping
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